In April 2017, a simple human typo caused a massive Amazon Web ServicesTM
(AWSTM) S3 outage. Cyence, a startup that tracks and reports on the economic
impact of cyber risks and attacks, estimated the cost to S&P 500 companies at a
total of $150 million. A diverse range of companies were all affected by the
outage, including Nike, Netflix, Spotify, Buzzfeed, Slack and AirBnB, as well as an
unknown number of IoT-connected devices that might be found throughout the
This event brought to light the potential risks that come with Cloud Computing and the need to be prepared. Because it's a matter of when an outage will happen rather than if, it's critical that all businesses have a backup plan to minimize the potential impact on one's customer service, revenue and brand.